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SF BUSINESS
TIMES
NOVEMBER 24-30, 2000
SMALL BUSINESS Growth Strategies
Tim Gallen
Title: President
Company: Gallen Associates Inc. of Walnut Creek.
Public Relations; develops market positioning tools and strategies,
conceives, writes and oversees the production of collateral materials
such as brochures and audio-visual presentations.
2000 revenue: $2.2 million
Founded: 1974 in Miami, Fla.
Number of employees: 12
Source of startup capital: Was the publisher of
Florida Real Estate News. Thought one of the advertisers was wasting
his money, and told him he needed a PR firm. I guess I did a fairly
good job of convincing him because he whipped out his checkbook
and wrote me a check for $1,000 dollars.
Background: Bachelor's degree in journalism from
the University of Florida. Planned to be a musician, but after the
drums were stolen, he began studying journalism. Later, got a job
with an ad agency.
Age: 54
Residence: Danville
Web site: www.gallen.com
Big Picture
Reason for starting the business: It wasn't some
great move to start the business ? I had to. I found I don't take
orders well.
Hardest part of decision: Knowing I would have
to be everywhere at once. When you're on your own you don't have
anybody to depend on or talk to or bounce things off of, so you
have to do everything. It was a very good life lesson.
Biggest plus of ownership: Independence. Thinking
on your own without being dependent on anyone else.
Biggest drawback of ownership: Not being able
to be even a 14-hour-a-day person. I'm a 24-hour-a-day person. On
weekends and nights, it's always there. One of the most difficult
parts is that my wife and I have been partners. It's been challenging
to balance my personal life with my business life. You've got to
have the ability to compartmentalize. Also, I've got to take care
of my own retirement. Being on your own means being on your own
at the beginning and at the end.
Biggest misconception about ownership: The biggest
surprise is this feeling that I never want to retire. I need work
to keep my mind going. If you'd asked me 20 years ago I would have
said, 'When can I pull the ripcord?'
Greatest strength: My experience. I've done everything
there is to do at least 16 times, so there are no surprises. I have
a pretty good read on what's going to happen.
Biggest weakness: Probably I talk too fast and
too much.
Biggest mistake: Not opening more offices around
the country to have more places to land and apply my expertise.
I should've opened one in New York, and opened one in Los Angeles
sooner than I did.
Smartest move: Specializing. We have a practice
that is one of the best-known real estate media strategy firms in
the country. I have carved out a niche that is very difficult for
other people to break into.
Biggest risk: Coming out here. My wife is Cuban,
from Miami. When I told her we were moving to California, well,
her fingernail marks are still on the end of the runway at Miami
International. When I came out here I just had one client ? I only
had one egg in my basket. But it worked out very well.
Biggest worry: Chance. In dealing with my clients,
I worry about the things I can't control. If my client is going
to make a big announcement on a Monday and somebody says something
to a reporter on Friday, there goes that Monday announcement.
Top source of inspiration: My older friends. Most
of my friends have always been two, three or four years older than
me. Many of them have been my clients over the years. That's one
thing I think a lot of younger people don't take advantage of these
days.
Daily Routine
Most challenging task: Mentally juggling.
Favorite task: Looking at something and figuring
out what the most appealing attribute is as far as a story. Maybe
that's from my journalism days. I'm good at looking at something
and seeing what somebody is going to find enticing about it.
Least favorite task: Repetitive things.
Greatest frustration: Right now it is dealing
with growth, physically. One of the most frustrating things is here
we are at the right time and place and there's not enough space.
Sources of support and advice: First, my wife.
Second, my new partners. Third, my oldest and best friends and clients.
Dreams
Goal yet to be achieved: Balancing my personal
and professional life. I have no problems going to work and I have
no problems going to play, but sometimes one gets in the way of
the other.
First move with capital windfall: I would invest
it in my retirement.
Five-year vision: A little bigger and a little
smarter, but overall pretty much the same.
Inducement to sell: The right price. And a consulting
agreement.
First choice for a new career or venture: I'd
like to own a Harley-Davidson dealership.
Personals
Most interested in meeting: I would like to have
met Winston Churchill.
Stress reducer: Riding motorcycles. It's very
relaxing.
Favorite pastimes: Travel. I hate to see the same
thing twice. I have an RV and I like getting out on the road and
getting lost.
Favorite book: "The Materese Circle," by Robert
Ludlum.
Favorite film: "Yellow Submarine" was my favorite
movie of all time.
Automobile: 1997 Porsche Carrera S4.
-Steven E. F. Brown
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